How does the Operator perform Correction in Resident’s Data?

  • For correction in any of the above data of a resident, the Operator may use Correction menu on Enrolment Client (one time). Resident data can be corrected within 96 hours of the resident’s enrolment and in the presence of the resident.
  • The following requests for changes are included in the scope of the Correction Process:
    • All demographic fields i.e., Name, Address, Gender, Date of Birth / Age*
    • Relationship to resident
    • Mobile
    • Email Address
    • Relationship Details(Relation type, Name and Aadhaar Number)
    • Introducer Name and Aadhaar Number
  • If originally the resident was Enroled as a child below 5 years of age, it is invalid to correct the resident age to above 5 years because biometric data was not captured during enrolment.
  • The previous Enrolment ID of the resident needs to be entered for correction of resident’s old data. Check resident’s acknowledgement letter for taking Enrolment number, date and time of enrolment for correction.
  • PoI, PoA and Parent/Guardian’s acknowledgement letter will also be required at the time of correction process depending on the type of correction.
  • A change in Name would require either a verified Enrolment Form and PoI document or an Introducer’s Name and UID. A change in Address would require either a verified Enrolment Form and PoA document or an Introducer’s Name and Aadhaar Number. A change in verified DoB would require a verified Enrolment Form and DoB certificate. If the correction is in data for a child below 5 years of age, then parent details of relationship type, relative name and Aadhaar Number of parent/guardian is also mandatory.
  • Only the fields that need a correction are entered in the Correction menu of the software. Fields that are good in original enrolment are not to be retyped during Correction.
  • The correction in data will be reviewed with the resident and any one of the biometrics of the resident (provided in drop down menu on client) will also be taken to confirm that the resident is OK with corrections.
  • In case the resident is child below 5 years, the biometric of the parent/guardian whose details are entered in the relationship fields, will be taken. The Operator will sign off the enrolment and Supervisor, Introducer sign off will be required in biometric exceptions and Introducer based verification respectively.
  • An acknowledgement of correction will be printed at the end of correction process along with the Resident’s photo. The acknowledgement of correction will be signed by Operator and handed over to Resident. The consent will be signed by the resident and filed by the Operator along with the other documents of the resident.