Will the refund be provided after cancelling the appointment?keyboard_arrow_down
Yes, refund shall be processed on cancellation of the booked appointment. After processing the refund, the amount usually gets credited back to the user account in 7-21 days. The resident is advised to re-schedule an appointment if booked service is not availed at the UIDAI ASK.
Whether UIDAI has defined a process to be followed for Family enrolments?keyboard_arrow_down
Yes. The resident and Head of the Family (HoF) should present themselves at the time of enrolment. The resident should produce a valid Proof of Identity (POI) document for new enrolment and Name update. The address of HoF can be shared with the family member by providing authentication.
Whether the Ration Card, MGNREGA Card etc can be accepted as Valid Proof of Identity/Address for the family members listed in the document in case they do not have separate PoI or PoA documents?keyboard_arrow_down
Yes. The family entitlement document is accepted as Proof of Identity/Address for enrolment of family members as long as the photograph of Head of the Family and family members is clearly visible on the document.
Where multiple address proofs are available for a resident (e.g... present and native), which proof would UIDAI accept, and where will it send Aadhaar Letter?keyboard_arrow_down
The UIDAI asks the resident to confirm the address (from the multiple address proofs) which he/ she wants to register in his/ her Aadhaar. The Aadhaar Letter will be delivered on the Address registered in Aadhaar. Based on the resident’s choice & supporting documents, UIDAI captures the demographic details.
Where can I enrol for Aadhaar?keyboard_arrow_down
You have to visit an Aadhaar Enrolment Centre to enrol for Aadhaar. You can search nearest Enrolment Centre by Pincode, State/District and locality by clicking on Locate Enrolment Center or appointments.uidai.gov.in
What kind of data gets captured during Aadhaar enrolment?keyboard_arrow_down
Two types of data are captured for Aadhaar enrolment i.e. Demographics (Name, Gender, DoB, Address, Mobile number and email id) & Biometric (10 Finger Prints, Both Iris and Photograph). Mobile number and email id are optional.
What is the procedure for NRIS to enrol for Aadhaar?keyboard_arrow_down
Any resident of India including NRIs (having valid Indian Passport) can enrol for Aadhaar. When the applicant fills an Aadhaar enrolment form (Download Enrolment Form Here. ), he/she also gives a signed declaration to this effect. NRIs also need to visit an Aadhaar Centre with one Proof of Identity and one Proof of Address as per the list of acceptable documents: Acceptable Documents List.
What is the option if the address indicated on the Proof of Address (PoA) document appears to be inadequate for postal delivery? Can additional information from the residents be accepted?keyboard_arrow_down
Yes. The resident is allowed to add minor fields to the address mentioned in the PoA document as long as these additions/modifications do not alter the base address mentioned in the PoA document. If the changes requested are substantial and change the base address that is mentioned in the PoA, an alternate PoA is required to be provided.
What is the enrolment procedure for children below the age of 5 years?keyboard_arrow_down
The UIDAI enrols residents of all ages, including infants. However, biometric information is not collected for children under the age of 5 years. For children under 5 years of age, their Aadhaar is linked to one of their parents or guardians. Such children need to submit their biometric information (Photograph, ten Fingerprints and two Irises) once they attain the age of 5 years. These biometrics needs to be updated again when they attain age of 15 years.
What are the documents required for enrolment for Aadhaar?keyboard_arrow_down
You need to fill up an enrolment application form (available free of cost) at the Enrolment Centre along with supporting documents which are Proof of Identity (PoI), Proof of Address (PoA), Proof of Relationship (PoR), and Date of Birth(DoB) document. View the list of Valid Documents here. Acceptable Documents List.
What are Resident’s responsibilities in ensuring that his/her enrolment does not get rejected?keyboard_arrow_down
Resident must review the details in English as well as in local language by looking at the resident screen available in front of him/her. Ensure that Name, Gender, DoB, Address, etc. details are entered correctly. Also, ensure that no titles/ salutations like Mr./ Mrs./ Col./ Dr. etc. are prefixed or suffixed to the name. It is recommended to provide full name instead of initials for e.g. B.K Sharma should be written as Brij Kumar Sharma. Review that photograph captured by the operator is correct and recognizable.
My Date of Birth/ Name/ Gender update request got rejected and I have been asked to contact the Regional Office. Can I do that update at Aadhaar Seva Kendra?keyboard_arrow_down
Yes. The second time update of Date of Birth or Gender or third time update of Name of the resident comes under ‘exception update’. You can carry out the update at Aadhaar Centre and then approach the concerned Regional Office of UIDAI for approval of update under exception. These approval require due diligence by authorized officials. Details of UIDAI Regional Offices available here: Contact details of regional-offices
My Aadhaar request is rejected, What should I do?keyboard_arrow_down
Aadhaar generation involves various quality checks. Therefore, there are chances that your Aadhaar request got rejected due to quality or any other technical reason. If you have received SMS that your Aadhaar request has been rejected, it is recommended to re-enrol yourself.
Is there any online method of getting enrolled for Aadhaar?keyboard_arrow_down
No, you have to personally visit Aadhaar Enrolment Centre for getting yourself enrolled as your biometrics will be captured.
Is there any age limit for Aadhaar enrolment?keyboard_arrow_down
No, there is no age limit defined for Aadhaar enrolment. Even a newborn baby can be enrolled for Aadhaar.
Is it mandatory to provide mobile number or email id for Aadhaar enrolment?keyboard_arrow_down
No, it is not mandatory to provide a mobile number or email id for Aadhaar enrolment. But it is always recommended to provide a mobile number and email id so that you get updates regarding your Aadhaar application status and can get a number of services based on Aadhaar through OTP-based authentication.
I lost my Aadhaar and my mobile number is also not registered with Aadhaar. Can I get it at ASK?keyboard_arrow_down
Yes. You may visit any UIDAI-run Aadhaar Seva Kendra to download your Aadhaar and get a printout. At ASK you would be required to provide your Aadhaar number. This service is also available at Aadhaar Enrolment Centre in Banks, Post Offices, BSNL, Central or State Government offices.
I have enrolled for Aadhaar multiple times but have not received my Aadhaar letter. What should I do in this case?keyboard_arrow_down
There are chances that your Aadhaar has been generated but you have not received the Aadhaar letter by post. In this case, it is recommended to get your Aadhaar status checked, for all your EIDs, by clicking on Check Aadhaar Status or https://myaadhaar.uidai.gov.in/CheckAadhaarStatus or by visiting the nearest Permanent Aadhaar Enrolment centre.
I did not get my Aadhaar Card. Can I get it at Aadhaar Enrolment Centre?keyboard_arrow_down
You can download your Aadhaar yourself from myAadhaar portal. For the same, you need to have a mobile number registered with Aadhaar. If you don’t have your mobile number registered with Aadhaar or do not want to use an online service, you can use the Aadhaar download and coloured print service available at an Aadhaar Enrolment Centre at a charge of Rs. 30/-. The physical presence of the Aadhaar holder is required for biometric authentication. Further, you can also order an Aadhaar PVC card from UIDAI website.
How will the biometric of the differently abled and people with no fingerprints or rugged hands e.g. beedi workers or people with no fingers be captured? keyboard_arrow_down
The exceptions in the biometric standards prescribed will ensure that these groups are not excluded from enrolment. In the case of people without hands/ fingers, only photo will be used for identity determination and there will be markers to determine
How much time does it take to get my Aadhaar generated after the enrolment? keyboard_arrow_down
"Normally up to 30 days from the date of enrolment with 90% service standards. If - 1. Quality of enrolment data meets prescribed standards laid down by UIDAI 2. The enrolment packet passes all the validations done in CIDR 3. No Demographic/Biometric duplicate is found 4. No unforeseen technical issues"
Does the online downloaded Aadhaar letter have the same validity as that of original?keyboard_arrow_down
Yes, the online downloaded e-Aadhaar letter has the same validity as that of the original.
Do I need to bring original documents for Aadhaar enrolment?keyboard_arrow_down
Yes, you need to bring original documents for Aadhaar enrolment. These original documents will be scanned and handed back to you after the enrolment by the operator.
Do I have to pay any fee for Aadhaar enrolment?keyboard_arrow_down
No, enrolment for new Aadhaar is totally free of cost. Therefore you need not pay anything at the enrolment centre.
Can I get myself enrolled for Aadhaar just by sending the required documents by Post?keyboard_arrow_down
No, you have to personally visit the Aadhaar enrolment centre for getting yourself Enroled as your Biometrics will be captured.
Can I get my Aadhaar letter downloaded online after it is generated?keyboard_arrow_down
Yes, once your Aadhaar is generated, you can always download e-Aadhaar letter by clicking on “Download Aadhaar” under 'Get Aadhaar' section of 'My Aadhaar' tab on the uidai.gov.in website.
Can I get enroled for Aadhaar if any of my fingers or iris is missing?keyboard_arrow_down
Yes, you can enrol for Aadhaar even if any or all fingers / Iris are missing as exception cases.
Will the Aadhaar be delivered after updating mobile number or email id?keyboard_arrow_down
Aadhaar letter will not be delivered after updating mobile number or email id. For update of mobile number or email id, a notification will be sent on the given mobile number (and not on email id).
Will my Aadhaar number get changed after updation?keyboard_arrow_down
No, your Aadhaar number will always remain the same after the update.
Whether the marriage certificate with photograph issued by Church and duly counter-signed by Christian Marriage Registrar appointed under section 7 of the Indian Christian Marriage Act, 1872, is a valid PoI/PoR document for the purpose of Aadhaar enrolment and update.keyboard_arrow_down
Yes, it is acceptable as Proof of Identity and Proof of Relationship documents.
Where can I update my mobile number?keyboard_arrow_down
You can update your mobile number by visiting the nearest Aadhaar Enrolment Centre. The service is available through select postmen also.
What should I check at the time of enrolment or updation of my request at Aadhaar Enrolment Centre?keyboard_arrow_down
Resident must review his/her details in English as well as in local language by looking at the resident screen available in front of him/her. Ensure that the demographic data entered by the operator is correct. Also to ensure that no titles/ salutations like Mr./ Mrs./ Col./ Dr. etc. are prefixed or suffixed to the name. Review that photograph captured by the operator is correct and recognizable. Ensure the document being submitted is valid as per the UIDAI List of Valid Documents and review the documents scanned by the operator are properly scanned. Review & confirm the information entered by the enrolment operator in the portal before submitting and ensure it is correctly filled.
What fields can I update in Aadhaar?keyboard_arrow_down
You can update Demographic details (Name, Address, DoB, Gender, Mobile Number, and Email id) as well as Biometrics (Fingerprints, Iris & Photograph) in Aadhaar.
What details can I get updated incase I am visiting the Aadhaar Enrolment Centre for updation?keyboard_arrow_down
In case you are visiting the Aadhaar Enrolment centre, you can get both Demographics (Name, Address, DoB, Gender, Mobile & Email id) & Biometrics (Fingerprints, Iris & Photograph) updated.
What are the documents required for updation in Aadhaar details?keyboard_arrow_down
View the list of supporting PoI, PoA, PoR, Proof of Birth documents at url Supporting Documents List.
Shall I get the Aadhaar letter again after updation?keyboard_arrow_down
The Aadhaar letter with updates will be delivered only at the address given in aadhaar in case of updation in Name, Address, Date of Birth and Gender. For update of mobile number/Email id, the notification will be sent on the given mobile number/email id.
Is there any method of updating Biometrics online or by post?keyboard_arrow_down
No, for all Biometric updates including photograph the Aadhaar holder has to personally visit the nearest Aadhaar Enrolment Centre.
Is there any fee involved for updation in Aadhaar details?keyboard_arrow_down
"Yes, applicable the fee for updation in Aadhaar is as follows- 1. Mandatory Biometric Update - FREE 2. Demographic Update (Any type) - Rs. 50/- (Inclusive of GST) 3. Biometric Update - Rs. 100/- (Inclusive of GST) 4. Biometric with Demographic Update Rs. 100/-(including taxes) 5. Aadhaar download and colour print-out on A4 sheet - Rs.30/- per Aadhaar (Inclusive of GST) If visiting an Aadhaar enrolement centre, resident may note that there are no extra charges for the Aadhaar Enrolment/ Correction/ Update Form. Update of more than one field on a single instance is considered as one update. These charges are inclusive of any applicable taxes. The residents can make online payment at the time of booking an online appointment from the UIDAI website or at the ‘Cash Counter’ available at the ASK. You can also find UIDAI approved Fee Structure at url UIDAI Fee Structure. ."
I recently updated my Date of Birth, but it got rejected. What to do now?keyboard_arrow_down
If you are updating your Date of Birth for the first time, you may check the reason for the rejection of your request by calling helpline 1947 (Toll free) and take corrective action accordingly.
I have sent my DOB related details to the Regional Office but my request got rejected. What to do now?keyboard_arrow_down
I have my mobile number registered in Aadhaar but I want to replace it with my second number. Can I update it online?keyboard_arrow_down
No, the mobile number cannot be updated online. To update your mobile number, you must visit the nearest Aadhaar Seva Kendra (ASK) or Aadhaar Enrolment Update Centre.
I have lost my mobile number/ do not possess the number that I enrolled with Aadhaar. How should I submit my update request?keyboard_arrow_down
In case you have lost/do not anymore possess the mobile number that is registered in Aadhaar, you have to personally visit the nearest Aadhaar Enrolment Centre for updating mobile number in Aadhaar. Please note update of mobile number in Aadhaar cannot be done through online mode.
I have already updated the Date of Birth (DoB) in my Aadhaar once. Can I update/ correct it again?keyboard_arrow_down
You can update the Date of Birth (DoB) in your Aadhaar only once. However you can carry out second time DOB update through exception handling process. For the same you can carry out the update at Aadhaar Centre and then approach the concerned Regional Office of UIDAI for approval of update under exception. The SOP is available at Procedure for DOB Updation
How much time does it take to get an updation in Aadhaar?keyboard_arrow_down
Normally 90% of the update request is completed within 30 days.
How many Aadhaars can be linked with the same mobile number?keyboard_arrow_down
There is no restriction on the number of Aadhaars which can be linked with the same mobile number.
How can I update my demographic details in Aadhaar?keyboard_arrow_down
There are 2 different ways you can get your details updated:- 1 - By visiting nearest enrolment centre. Search the nearest enrolment centre by clicking on “Locate an Enrolment Center” on uidai.gov.in website. 2- Online using myAadhaar - online demographics update service.
Does submission of request guarantee updation of information?keyboard_arrow_down
Submission of information for update does not guarantee the update of Aadhaar data. The information submitted is subject to verification and validation. Furnishing of incorrect information/suppression of information would lead to rejection of application.
Does submission of request guarantee an update of demographic information? keyboard_arrow_down
Submission of information does not guarantee an update of Aadhaar data. Update requests submitted through the online demographic update service are subject to verification & validation by the UIDAI and after validation only the change request is processed (accepted/rejeceted) further for the Aadhaar update.
Do I need to visit the same enrolment centre for updation also where my original enrolment was done?keyboard_arrow_down
No, you can visit any nearest Aadhaar Enrolment Update Centre for updation.
Do I need to bring original documents for updation at the Aadhaar Enrolment Centre?keyboard_arrow_down
Yes, you need to bring original documents for updation at the Aadhaar Enrolment Centre. Please ensure to collect the original documents, after they are scanned by the operator.