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UIDAI — Unique Identification Authority of India logo

Old Version

New Version

UIDAI — Unique Identification Authority of India logo

FAQ

FAQs section provides quick answers to common Aadhaar-related queries on enrolment, updates, authentication, e-KYC, security, Aadhaar App, biometric lock/unlock, online services, documents required, status tracking and resident support services.

In this section

Aadhaar App

Your Aadhaar

Enrolment & Update

Authentication

Direct Benefit Transfer (DBT)

CRM Division

Aadhaar Online Services

OVSE

Aadhaar App

Find answers to frequently asked questions about the Aadhaar App, including registration, login, profile management, document sharing, QR code verification, security features, troubleshooting, and other services available through the app for a seamless Aadhaar experience.

Your Aadhaar

Learn about Aadhaar, its features, enrolment process, authentication, e-KYC, security, benefits and role in Digital India services.

Enrolment & Update

Access information and services related to Aadhaar enrolment, updates, MBU, children enrolment, Aadhaar Seva Kendras, charges and online update facilities.

Authentication

Authentication verifies an Aadhaar holder’s identity using demographic or biometric information through the CIDR securely and digitally.

Direct Benefit Transfer (DBT)

Direct Benefit Transfer enables secure and efficient delivery of subsidies, benefits and services using Aadhaar-based identity verification and authentication.

CRM Division

CRM Division assists residents through calls, email, chatbot, web portal, social media and grievance channels for Aadhaar support services.

Aadhaar Online Services

Explore Aadhaar Online Services including e-Aadhaar download, VID generation, address update, biometric lock/unlock, authentication history, Aadhaar PVC Card, offline e-KYC and more. Access secure, convenient and resident-friendly digital services anytime, anywhere.

OVSE

Find answers to frequently asked questions about the Offline Verification Seeking Entity (OVSE) framework, including registration requirements, technical specifications, onboarding process, Aadhaar offline verification methods, use cases, compliance obligations, integration guidelines, security features, and support resources for organizations seeking secure, consent-based identity verification without connecting to UIDAI’s CIDR.

Content Information

Published on: 29 Apr 2026

Last Updated: 30 Jun 2026

Frequently Asked Questions

You can download the Aadhaar app on your Android/iOS device from the Play Store/App Store. For Android: https://play.google.com/store/apps/details?id=in.gov.uidai.pehchaan  For iOS: https://apps.apple.com/in/app/aadhaar/id6744029871

After downloading the app, the Aadhaar Number Holder (ANH): →Select Language→ Enters their Aadhaar number → Agrees to the Terms and Conditions and Privacy Policy → Chooses the SIM card → Performs Face Authentication → Gets registered on the app → Sets a 6-digit PIN to secure access to the app.

Presently, the Aadhaar app offers various services like - Mobile Number Update, Address Update, Biometric lock/unlock, Selective Sharing of Aadhaar Verifiable Credential, check Authentication History, download e-Aadhaar, share Contact Card, Track my request, etc.

View more F.A.Qs

Content Information

Published on: 29 Apr 2026

Last Updated: 30 Jun 2026

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