What if my authentication request gets rejected even though I provide my fingerprints with my Aadhaar number?

If fingerprint authentication fails, residents can
  • Retry with correct placement and pressure of finger on fingerprint scanner
  • Retry with different fingers
  • Cleaning the fingerprint scanner
  • Cleaning the fingers

If biometric authentication fails repeatedly over a period of time, resident may approach an Aadhaar updation centre and get their biometrics updated with UIDAI.