FAQs

Individual seeking enrolment has option to decide which address to be recorded in Aadhaar for which valid POA document is available.  The Aadhaar Letter will be delivered on the Address registered in Aadhaar.

Yes. The  individual seeking enrolment is allowed to add minor fields to the address mentioned in the PoA document as long as these additions/modifications do not alter the base address mentioned in the PoA document. If the changes required are substantial and change the base address,  document with correct address to be provided as POA.

Yes. The family entitlement document is accepted as Proof of Identity/Address for enrolment of family members as long as the photograph of Head of the Family and family members is clearly visible on the document.

The individual seeking enrolment should ensure following:
1. Eligibility for enrolment for Aadhaar (Resided in India for 182 days or more in 12 months immediately preceding enrolment application, not applicable for NRI).
2. Ensure that the information provided is correct and supported by valid document.
3. Present valid supporting documents POI,POA,POR and PDB (in case of verified DOB) in original for enrolment.
Birth certificate as PDB/POR is mandatory for child born on or after 01-10-2023.
4. Fill in the specified enrolment form and submit alongwith valid supporting documents to the operator. Enrolment and Update form can also be downloaded from (Enrolment & Update Forms)
5. Ensure that your demographic data (name, address, gender and date of birth) is captured correctly as per the enrolment form, in both English and Regional language before signing the acknowledgement slip. You can request the operator for correction of data before completing the enrolment.

Aadhaar generation involves various quality checks. Therefore, there are chances that your Aadhaar request got rejected due to quality or any other technical reason. If you have received SMS that your Aadhaar request has been rejected, it is recommended to re-enrol yourself.

There are chances that your Aadhaar has been generated but you have not received the Aadhaar letter by post. In this case, it is recommended to get your Aadhaar status checked, for all your EIDs, by clicking on “Check Enrolment & Update Status”  or by visiting the nearest Aadhaar Enrolment centre.
In case your Aadhaar already generated you can download eAadhaar by visiting at (Download eAadhaar) 

Yes, the online downloaded e-Aadhaar letter has the same validity as that of the original.

No, it is not mandatory to provide a mobile number or email id for Aadhaar enrolment of Resident Indian (email is mandatory for NRI and Resident Foreign National).
But it is always recommended to provide a mobile number and email id so that you get updates regarding your Aadhaar application status and can get a number of services based on Aadhaar through OTP-based authentication.

No, you have to personally visit the Aadhaar enrolment centre for getting yourself Enroled as your Biometrics will be captured.

No, you have to personally visit Aadhaar Enrolment Centre for getting yourself enrolled as your biometrics will be captured.

Yes,  refund shall be processed on cancellation of the booked appointment.  After processing the refund, the amount usually gets credited back to the user account in 7-21 days. The individual/ Aadhaar number holder is advised to re-schedule an appointment if booked service is not availed at the UIDAI ASK.

Yes. You may visit any UIDAI-run Aadhaar Seva Kendra to download your Aadhaar and get a printout. At ASK you would be required to provide your Aadhaar number. This service is also available at Aadhaar Enrolment Centre in Banks, Post Offices, BSNL, Central or State Government offices.

You can download your Aadhaar yourself from myAadhaar portal. For the same, you need to have a mobile number registered with Aadhaar.
If you don’t have your mobile number registered with Aadhaar or do not want to use an online service, you can use the Aadhaar download and coloured print service available at an Aadhaar Enrolment Centre at a charge of Rs. 30/-. The physical presence of the Aadhaar holder is required for biometric authentication. Further, you can also order an Aadhaar PVC card from UIDAI website.

Aadhaar has an inclusive approach and its enrolment/ update processes are accessible to all including persons with disabilities. The Regulation 6 of Aadhaar (Enrolment and update) Regulations, 2016 provides for enrolment of individuals with biometric exceptions, which inter-alia lays down that:

1. For Individuals seeking enrolment who are unable to provide fingerprints, owing to reasons such as injury, deformities, amputation of the fingers/ hands or any other relevant reason, only Iris scans of such individuals will be collected.
2. For Individuals seeking enrolment who are unable to provide any biometric information contemplated by these regulations, the Authority shall provide for handling of such exceptions in the enrolment and update software, and such enrolment shall be carried out as per the procedure as may be specified by the Authority for this purpose.
Too may also refer Biometric Exception Enrolment Guidelines available at the following link -
https://uidai.gov.in/images/Biometric_exception_guidelines_01-08-2014.pdf

You can enrol by visiting any Aadhaar Enrolment centre for Aadhaar enrolment. Which can be found by following criteria:
a. All enrolment (including 18+) and Update
b. All enrolment (excluding 18+) and Update
c. Only child enrolment and mobile update
d. Only child enrolment
Detailed list with navigation and address of Aadhaar Enrolment centres is available at Bhuvan portal: Bhuvan Aadhaar Portal

Applicable documents in support of Proof of Identity (PoI), Proof of Address (PoA), Proof of Relationship (PoR) and Proof of Date of Birth(PDB) are required for enrolment.
Valid list of supporting documents is available at List of Supporting Documents

Yes, you need to bring original copies of supporting documents for Aadhaar enrolment. After completing the enrolment the operator shall return all the documents alongwith an acknowledgement slip containing the applicable charges.

No, Aadhaar enrolment is totally free of cost therefore you need not pay anything at the enrolment centre.

An individual seeking enrolment to visit an Aadhaar enrolment centre and submit a request alongwith valid supporting documents.

The enrolment operator shall capture the following information during the course of enrolment:

Mandatory Demographic information (Name, Date of Birth, Gender, Address)
Optional demographic information (mobile number, email [mandatory for NRI and Resident Foreign National])
Details of Mother/Father/Legal Guardian (in case of HOF based enrolment)
And
Biometric Information (Photo, 10 finger prints, both Iris)

Yes, you can enrol for Aadhaar even if any or all fingers / Iris are missing. Aadhaar software has provisions to handle such exceptions. Photo of the missing fingers/iris will be used for identification of the exception and there will be markers to determine uniqueness. Please request the operator to conduct enrolment as per exception process with supervisor authentication.

No, there is no age limit defined for Aadhaar Enrolment. Even a new born baby can also get Enroled for Aadhaar.

Yes, once your Aadhaar is generated, eAadhaar can be downloaded online.

You can contact to 1947, This email address is being protected from spambots. You need JavaScript enabled to view it.  or Regional office to know the reason.

You should provide notification copy of Gazette (anyone from State or Union Govt.) and an old POI with name mentioned in Aadhaar. In Gazette, address details should match with your Aadhaar.

A resident can update his address online, in addition, document update facility also available through online. 

A resident can do biometric update (Face, IRIS and fingerprint), demographic update (Change in name, DoB, Gender or Address) and Document update (if resident had not changed any demographic detail in last 8-10 years).

Yes,  There is no limit applicable to the picture update on Aadhaar, if somebody want to change their picture on Aadhar they need to visit nearby Aadhar center and request for bio update and a fee of Rs 100 is applicable ,no such limit is imposed on the updation of picture.

Accepted documents include a Birth Certificate, Passport, PAN Card, or any government-approved proof of DOB. Gazette notification, Marriage Certificate, Court Order, or other legal documents proving the necessity of the name change or you can refer UIDAI website to explore document list.

Online Method: Visit the UIDAI Grievance Redressal Portal and submit a complaint. Email This email address is being protected from spambots. You need JavaScript enabled to view it. , Call UIDAI Helpline: 1947 (Toll-Free) or Visit UIDAI Regional Office: Find the details on the UIDAI website and visit in person.

Yes, in special cases, UIDAI may grant an exception based on proper justification and verification. You will need to visit the regional UIDAI office and submit a formal request with supporting documents.

If your two-time limit is exhausted, no further changes are allowed under standard procedures. However, if there is a necessity (e.g., court order, gazette notification), you may submit these documents to UIDAI for special approval

You will need to visit the regional office of UIDAI in accordance to your state and provide a valid reason along with supporting documents. If your request is rejected, you can escalate the issue by contacting the regional UIDAI office or call 1947.

Updating Aadhaar details typically takes 30 to 90 days, depending on the type of update and verification process.

In case of difficulty in capturing proper fingerprints of the individual due to old age. The enrolment operator should use force capture tab available in the enrolment software. During force capture; software will capture the fingerprints 4 (four) times of the individual. The operator will also visually check the image for quality and in case there are problems should retry force capture again.

Yes, Foreign National can update their Demographic and Biometric information in Aadhaar at designated Aadhaar Enrolment centre with valid supporting documents as applicable.
List of valid supporting documents is available at - List of Supporting Document

Yes, address can be updated for relationship with applicant (Mother, Father, Spouse, Ward/Child, Legal Guardian, Sibling) under HoF based update of address for Resident Foreign Nationals.

In case the Aadhaar holder is less than 18 years of age the relationship applicable for HOF based address update will be Mother, Father and Legal Guardian.

No. You can visit any Aadhaar Enrolment/Update Centre for update of demographic and biometrics details in Aadhaar. However you can also update your address or document (POI & POA) in your Aadhaar through online mode. 

You are permitted to update gender once by enrolling at the enrolment centre for update of gender for which no document is required.

In case you need further update in gender please enrol for gender update at any enrolment centre by submitting a medical certificate or transgender id card.

1. Once your request gets rejected for limit exceed, please call 1947 or mail at This email address is being protected from spambots. You need JavaScript enabled to view it. and request for exception processing of gender update through regional office, by providing the EID number.
2. While sending the mail please ensure to attach all the required documents such as EID slip of latest enrolment, alongwith Medical Certificate/Transgender id card.
3. The detailed process is available at - Procedure for updating the Gender

The list of valid supporting documents is available at - List of Supporting Documents

You are permitted to update Name twice by presenting any of the valid document as per the list of documents available at : List of Supporting Documents
In case you need further update in name you require a gazette notification for name change and follow the following process:
1. Enrol at the nearest centre with 'gazette notification for name change' alongwith any supporting POI document of old name with Photograph (for first/full name change) / Divorce Decree / Adoption Certificate / Marriage Certificate.
2. Once your request gets rejected for limit exceed, please call 1947 or mail at This email address is being protected from spambots. You need JavaScript enabled to view it. and request for exception processing of name update through regional office, by providing the EID number.
3. While sending the mail please ensure to attach all the required documents such as EID slip of latest enrolment, gazette notification of name change, alongwith any supporting POI document of old name with Photograph (for first /full name change) / Divorce Decree / Adoption Certificate / Marriage Certificate.
4. The detailed process is available at - Name & Gender update request under exception

Yes, once your Aadhaar is generated, eAadhaar can be downloaded online.

Yes, you can update your Biometrics (FingerPrints/ Iris/Photograph) in Aadhaar. For Biometrics updates, you need to visit the nearest Aadhaar Enrolment Centre.

Yes,one can enrol for Aadhaar from anywhere in India. All you need is valid Proof of Identity and Proof of Address. See the list of acceptable documents here - Valid Documents List for POA and POI

Yes, you need to bring original documents for updation at the Aadhaar Enrolment Centre. Please ensure to collect the original documents, after they are scanned by the operator.

Submission of information does not guarantee an update of Aadhaar data. Update requests submitted are subject to verification & validation by the UIDAI and after validation only the update request is processed (accepted/rejected).

Normally 90% of the update request is completed within 30 days.

There is no restriction on number of Aadhaar that can be linked with one mobile number. However it is advised to link your own mobile number or mobile number you have better access only with your Aadhaar as the same is used for various OTP based authentication services.

You can update your mobile number in Aadhaar by visiting any of the Aadhaar Enrolment Centre or through postman, for which no document or old mobile number is required.
Mobile update is not permitted through online mode.

The Aadhaar letter with updates will be delivered only at the address given in aadhaar in case of update in Name, Address, Date of Birth and Gender. In case of update of mobile number/Email id, No letter will be sent, only the notification will be sent on the given mobile number/email id.

The list of documents required for update of demographic details in Aadhaar is available at : (List of Supporting Documents)
The list of documents are displayed at the enrolment centre also.

Yes, fee is applicable for update in Aadhaar. For fee details please visit Aadhaar Enrolment & Update Charge

The applicable charges for update services is displayed at the enrolment centre and bottom of the acknowledgement slip issued.