FAQs

Aadhaar App is mobile based application for smartphones on Android or iOS, whereas myAadhaar is a login based portal where Aadhaar number holder can avail an array of Aadhaar based online services. 

You can download the Aadhaar app on your Android/iOS device from the Play Store/App Store.

For Android: https://play.google.com/store/apps/details?id=in.gov.uidai.pehchaan

For iOS: https://apps.apple.com/in/app/aadhaar/id6744029871

The ANH should have a smartphone (Android version 9.0 and above and iOS version 16.0 and above) with internet connectivity.

After downloading the app, the Aadhaar Number Holder (ANH): →Select Language→ Enters their Aadhaar number → Agrees to the Terms and Conditions and Privacy Policy → Chooses the SIM card → Performs Face Authentication → Gets registered on the app →  Sets a 6-digit PIN to secure access to the app.

Presently, the Aadhaar app offers various services like - Mobile Number Update, Address Update, Biometric lock/unlock, Selective Sharing of Aadhaar Verifiable Credential, check Authentication History, download e-Aadhaar, share Contact Card, Track my request, etc.

ANH is an individual who has been assigned a 12-digit Aadhaar number by UIDAI.

Yes, the Aadhaar app is available in 13 languages in total, English and 12 other Indian languages, including Hindi, Bengali, Tamil, Telugu, Kannada, Malayalam, Gujarati, Odia, Punjabi, Marathi, Urdu, and Assamese.

Scenario 1: If the Aadhaar Number Holder is registered on the Aadhaar app using the same mobile number that is registered with Aadhaar, ANH will be required to verify the new mobile number with OTP, perform Face Authentication, and pay the prescribed charges

 Scenario 2: If the Aadhaar Number Holder is registered on the Aadhaar app using a different mobile number from the one registered with Aadhaar, ANH will be required to verify both the old registered mobile number and the new mobile number with OTP, perform Face Authentication, and pay the prescribed charges

 Scenario 3: If the Aadhaar Number Holder does not have access to the old registered mobile number or has not registered a mobile number earlier, ANH must visit the nearest Aadhaar Seva Kendra or an authorised Aadhaar enrolment and update centre to update or register their mobile number.

No, the user needs to visit the nearest Aadhaar Seva Kendra or Aadhaar enrolment and update centre for first time registering mobile number.

Scenario 1: If the Aadhaar Number Holder is registered on the Aadhaar app using the same mobile number:

To update your address in Aadhaar using documents: Open the Aadhaar App, login with your 6-digit PIN, go to Services → Address Update → upload your document (JPG/PNG/PDF), fill in the new address, verify the preview in English and local language, then complete Face Authentication and pay ₹75. Download the acknowledgement slip with your SRN number to track your request.

Scenario 2: If the Aadhaar Number Holder is registered on the Aadhaar app using a different mobile number from the one registered with Aadhaar:

Open the Aadhaar App, login with your 6-digit PIN, go to Services → Address Update → verify with OTP→ upload your document (JPG/PNG/PDF), fill in the new address, verify the preview in English and local language, then complete Face Authentication and pay ₹75. Download the acknowledgement slip with your SRN number to track your request.

Scenario 1: If the Aadhaar Number Holder is registered on the Aadhaar app using the same mobile number:

To update your address using HoF (Head of Family) method: Open Aadhaar App, login with 6-digit PIN, go to Services → Address Update → enter the family member's Aadhaar number, select your relation, complete Face Authentication and pay ₹75. The request goes to your family member (HoF), who must approve it from their Aadhaar App via Services → Family Member Request → enter SRN → Approve.

Scenario 2: If the Aadhaar Number Holder is registered on the Aadhaar app using a different mobile number from the one registered with Aadhaar:

To update your address using HoF (Head of Family) method: Open Aadhaar App, login with 6-digit PIN, go to Services → Address Update → Verify with OTP→ enter the family member's Aadhaar number, select your relation, complete Face Authentication and pay ₹75. The request goes to your family member (HoF), who must approve it from their Aadhaar App via Services → Family Member Request → enter SRN → Approve.

Yes, currently you can update only your mobile number and address directly through the app, without visiting an Aadhaar Seva Kendra.

Open Aadhaar App, login with your 6-digit PIN, then go to Services → Share Contact and show the QR code to the receiver. The receiver can scan it with any mobile camera to instantly save your name and mobile number in their contacts.

Currently, these updates are not available through the Aadhaar app. For these updates, ANH may visit the nearest Aadhaar Seva Kendra or Aadhaar update and enrolment centre. In the future, these services may be made available in the Aadhaar App in phased manner.

No, the biometric details (Photo, Fingerprints, and Iris) can only be updated by visiting an Aadhaar Seva Kendra or the Aadhaar enrolment and update centre.

The Aadhaar app is an official application developed and managed by UIDAI. The app allows an Aadhaar Number Holder (ANH) to securely share their Aadhaar data with an Offline Verification Seeking Entity (OVSE), as per their consent and choice.

Yes. The Aadhaar app provides a one-click biometric lock/unlock facility, which helps keep Aadhaar data safe and secure.

Yes, any individual with a valid Aadhaar number can create up to five profiles on the Aadhaar app. 

A minor (below 18 years of age) can be added to the Aadhaar app if their relationship with the guardian was established through biometric authentication at the time of Aadhaar enrolment. The minor enters their Aadhaar number, after which the guardian completes face authentication. Once the guardian’s face authentication is successful, the minor’s profile is added to the app. If the Mandatory Biometric Update (MBU) of the minor has already been completed, the minor will perform face authentication instead of the guardian.

No, the Aadhaar app cannot be used outside India.

Call and SMS permissions are required for SIM-based device binding, similar to payment apps. These permissions help identify the active SIM and securely send or read verification SMS. Camera permission is required for face authentication and verification to access Aadhaar services.

An Aadhaar Verifiable Credential isa digitally signed document issued by the Authority to the Aadhaar Number Holder. It may contain the last 4 digits of the Aadhaar number, demographic data such as name, address, gender, date of birth, and photograph of the Aadhaar Number Holder, and such other information as may be specified by the Authority. These credentials may be shared by the Aadhaar Number Holder, in full or in part, with an OVSE in the manner specified by the Authority, for verifying the demographic information or the photograph of the Aadhaar Number Holder.

Yes. An Aadhaar Number Holder (ANH) can share Aadhaar Verifiable Credentials in full or in part. The shared credentials may include a combination of demographic details, including the photograph, based on the user’s consent.

An Offline Verification Seeking Entity (OVSE) is any entity that seeks to undertake offline verification of an Aadhaar Number Holder.

An entity willing to became OVSE may submit the application through https://ovse.uidai.gov.in/. UIDAI may register the entity as a registered OVSE, after verification of the submitted details.

A registered OVSE can perform Aadhaar-based offline identity verification of an Aadhaar Number Holder (ANH) and avail various benefits, such as:

• Instantly perform paperless identity verification
• Save verification output, as permitted
• Use face verification to establish proof of presence

Yes. A registered OVSE may collect and store verifiable credentials shared with the explicit consent of the Aadhaar Number Holder.

No. Offline verification cannot be performed on behalf of another entity.

No, the Aadhaar app does not capture the location.

The app places control over data sharing directly in the hands of the Aadhaar Number Holder. The ANH can choose to share Aadhaar data either full or in part, with whom, and for what purpose.

The app includes face authentication-based onboarding, consent-based selective data sharing, and biometric lock features that protect identity and ensure that only Aadhaar Number Holders (ANH) can access their Aadhaar information.

Any Aadhaar Number Holder who seeks a secure, convenient, and privacy-centric way to verify identity, share Aadhaar information, and manage personal identity data can use the Aadhaar App.

The Aadhaar app cannot be used when developer mode is enabled. This restriction is implemented to ensure data security and user protection.

Aadhaar Verifiable Credentials are machine-readable files that can be shared via WhatsApp or email. They can be read using UIDAI-issued tools and prescribed technical standards

Consent management in the Aadhaar app is governed by the Aadhaar Act and other applicable laws. No identity data is shared without the explicit consent of the Aadhaar Number Holder.

The processing time for mobile number and/or address updates is up to 30 days. Once the update is successfully completed, the revised data is reflected in the Aadhaar app.

QR codes on PVC Aadhaar cards and e-Aadhaar will continue to work and can be scanned easily using the Aadhaar App or Aadhaar QR Code scanner for identity verification.

The QR-based verifiable presentation follows a UIDAI specification and OPENID4VP, but the reading capability is limited to the Aadhaar App, Aadhaar QR Code scanner only.

No SDK is required. The OVSE must follow the QR generation guidelines issued by UIDAI. A registered OVSE may contact UIDAI for any technical support related to QR generation.

UIDAI recommends using a Class 2 or Class 3 public signing certificate (in a .pfx file format) purchased from a CCA-approved Certifying Authority.

You should contact with regional office at the earliest and whenever Regional office calls, you should be present with your sons to do biometric updates.

You should provide any POI mentioned in list of documents, with same address mentioned in your Aadhaar.

Aadhaar centers for enrolment >18 years of age, can be located on UIDAI portal at Bhuvan Aadhaar link. 

You should refer “list of supporting documents” as attached at uidai.gov.in portal in my Aadhaar tab. At least you should have birth certificate if age is below 5 years and any POI and POA document prescribed in supporting document list for age >5 years. You can go at any of Aadhaar enrolment center near you or you can visit uidai.gov.in portal to know nearest Aadhaar center in your nearby.

To apply for Aadhaar, visit an Aadhaar Seva Kendra with valid identity and address proof. Biometric details will be captured, and you will receive your Aadhaar number after verification.

 In case of difficulty in capturing proper fingerprints of the individual due to old age. The enrolment operator should use force capture tab available in the enrolment software. During force capture; software will capture the fingerprints 4 (four) times of the individual. The operator will also visually check the image for quality and in case there are problems should retry force capture again.

Yes, Enrolment/Update request may go to other authorities(state) for verification.

No, Aadhaar issued to Resident Foreign National will be valid till:
1. Validity of VISA/Passport.
2. In case of OCI card holder and Nationals of Nepal and Bhutan validity will be 10 years from the date of enrolment.

Resident Foreign National seeking enrolment to visit designated Aadhaar enrolment centre and submit a request in requisite enrolment form alongwith valid supporting documents.

The enrolment operator shall capture the following information during the course of enrolment:

Residential Status : (resided in India for 182 days or more in 12 months immediately preceding enrolment application)
Mandatory Demographic information: (Name, Date of Birth, Gender, Indian Address and email)
Optional demographic information: (mobile number)
Biometric Information: (Photo, Finger Prints and both Iris)

Type of documents presented: [valid foreign passport and valid Indian VISA/Valid OCI card / Valid LTV is mandatory as Proof of Identity (PoI)] (Passport of Nepal/Bhutan for nationals of Nepal/Bhutan. In case passport is not available, following two documents to be submitted:
(1) Valid Nepalese/ Bhutanese Citizenship Certificate (2) Limited validity Photo Identity Certificate issued by Nepalese Mission / Royal Bhutanese Mission in India for stay of more than 182 days.
And Proof of Address (PoA) as specified in the list of valid supporting documents.
The details submitted through enrolment can be confirmed with the concerned authorities during processing of enrolment.

Yes, resident foreign nationals who resided in India for 182 days or more in 12 months immediately preceding enrolment application can enrol for Aadhaar by submitting demographic details (supported by valid documents) and biometrics details. Resident Foreign National to apply in a requisite form for enrolment. Link for enrolment and update forms - Enrolment & Update Forms

The list of valid supporting documents for enrolment and update is available at List of Supporting Document