UIDAI has prescribed mandatory certification for enrolment personnel to ensure adherence to quality aspects. UIDAI has appointed Sify and NSE.IT as testing and certification agencies (TCA) to conduct on-line testing to assess the individual's ability to carry out enrolments according to its prescribed standards. Currently testing and certification is available for following roles-

• Enrolment Operator
• Enrolment Supervisor
• Enrolment Agency tech support
• Master Trainer

Testing agencies conduct the test and certification process for the enrolment operators and supervisors. The aspirant can visit the UIDAI website for the information on testing and certification process. The links to Sify and NSE.IT”s portal are available on the website. On the portal, the aspirant can register, pay the fee, select the level of test and get the certificate after successful completion of the test. The portals of the two TCAs contain details such as registration process, city-wise test centers and respective start & end dates of these events etc.

As per the UIDAI 's new testing and certification policy "The candidates must schedule their test within 6 months of depositing the fee, failing which, their fee shall be forfeited and they shall not be allowed to appear for the test against that fee."

Training and Certification

UIDAI has a detailed strategy for making training available for all the interested stakeholders. To achieve efficient training, UIDAI has developed complete training content by CMC Ltd with the assistance of subject matter experts from the Technology Team, Project Management Unit (PMU) and other senior officials at UIDAI. The content is updated from time to time to incorporate changes in Aadhhar systems and processes. To enable greater dissemination of training content, the training content has been made available in this website. The training content has been posted on this website for reference and guidance for training agencies, registrars, enroling agencies etc.

The Training Content-Objectives:

• To help Understand UIDAI Eco-system
• To make the target audience aware about key goals and objectives of Aadhaar
• To impart knowledge about processes which need to be followed to ensure the success of the Aadhaar initiative by the UIDAI
• To help understand how to setup and manage an Enrolment Centre
• To train on various types of devices which are required for enroling residents
• To familiarize the target audience with the Aadhaar Enrolment Client
• Train on Handling of exceptional cases during the enrolment process
• Sensitize the target audience on handling residents, their concerns and objections
• Educate the various stakeholders such as PRI/ULB members and DLOs etc on their Role in Aadhaar program